Privacy Policy
At Jiekang Medical, we are committed to protecting your business data, intellectual property, and personal information. This policy outlines how we handle information in our global B2B operations.
Last Updated: 6 1 月, 2026
1. Introduction
Jiekang Medical ("we," "us," or "our") manufactures emergency medical equipment for global markets. We respect your privacy and are committed to protecting the personal and business information you share with us. This Privacy Policy applies to information collected through our website, direct B2B communications, and during the fulfillment of OEM/ODM contracts.
2. Information We Collect
As a B2B manufacturer, the information we collect is primarily professional in nature. This includes:
- Contact Information: Name, job title, company name, email address, phone number, and shipping address.
- Business Information: Project requirements, technical specifications, tender documentation, and order details.
- Technical Data: IP address, browser type, and usage data when you visit our website (collected via standard cookies).
3. How We Use Your Information
We use the collected information exclusively for business purposes:
- To provide custom quotes and process orders for stretchers, spine boards, and rescue equipment.
- To communicate regarding production progress, shipping logistics, and after-sales support.
- To fulfill legal obligations, including export customs clearance and warranty contracts.
- To improve our products and website functionality based on client feedback.
OEM/ODM Confidentiality Guarantee
We understand the value of intellectual property in the medical device industry. Jiekang Medical strictly protects all customer files, samples, logos, designs, and business documents. We guarantee that your proprietary designs and client information will never be disclosed to third parties or used for other clients without your explicit permission.
4. Information Sharing and Disclosure
We do not sell, trade, or rent your information to third parties. We may share information only in the following limited circumstances:
- Service Providers: Reliable logistics partners and freight forwarders to ensure product delivery.
- Legal Requirements: When required by law, regulation, or legal process (e.g., customs authorities).
5. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. Our factory and offices in Zhangjiagang maintain strict physical and digital security protocols to safeguard sensitive business documents.
6. International Data Transfers
As a company based in China serving global clients in over 50 countries, your information may be processed in China. By engaging with us, you acknowledge this transfer, which is necessary for the performance of our contract with you.
7. Your Rights
You have the right to request access to, correction of, or deletion of your personal information held by us. To exercise these rights, please contact our compliance team.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Company: Jiekang Medical
- Address: Jingfeng Town, Zhangjiagang City, Jiangsu Province, China
- Email: jkyl@jkyl.net
- Phone: +86 18915676368